Then thereâ€™s cyberbusiness. Weâ€™re promised instant catalog shoppingâ€“just point and click for great deals. Weâ€™ll order airline tickets over the network, make restaurant reservations and negotiate sales contracts. Stores will become obselete. So how come my local mall does more business in an afternoon than the entire Internet handles in a month? Even if there were a trustworthy way to send money over the Internetâ€“which there isnâ€™tâ€“the network is missing a most essential ingredient of capitalism: salespeople.
Via Eric Andersen